Reliable Cleaning for Ulster University Student Accommodation
Client Overview
A large Ulster University student accommodation facility in Northern Ireland, housing more than 200 students, required a reliable cleaning service for their shared spaces. With dozens of communal kitchens, corridors, and living areas across multiple flats, the management team needed a partner they could trust to deliver consistent results.
The Challenge
The accommodation provider had previously worked with another cleaning company but experienced ongoing issues, including:
Unreliable service and missed cleans
Inconsistent staffing from shift to shift
Frustration among residents due to poorly maintained shared spaces
With so many students relying on the communal areas, the provider needed a dependable cleaning company that could deliver consistent, professional standards every time.
Our Solution
Prime Cleaning Solutions stepped in to provide a structured and reliable cleaning schedule. Our team carries out regular after-hours cleaning across all communal areas, including:
Shared Kitchens: Deep cleaning of worktops, sinks, cookers, and cupboards to maintain hygiene.
Communal Corridors: Sweeping, mopping, and sanitising to keep traffic-heavy areas safe and presentable.
Student Lounges & Seating Areas: Vacuuming, surface cleaning, and sanitising touchpoints.
Our trained staff follow strict cleaning protocols and use industry-approved chemicals, with a focus on consistency and reliability. Unlike the previous provider, we ensure the same high standards every time.
The Results
Since appointing Prime Cleaning Solutions, Ulster University’s student accommodation has experienced:
Reliable Service: No missed cleans and consistent staffing on every shift.
Improved Hygiene: Shared kitchens and corridors kept clean, reducing complaints from residents.
Happier Management & Residents: A professional, dependable service that everyone can rely on.
Trusted Relationships: Students now recognise and have built a strong rapport with our regular cleaning staff, creating a more positive atmosphere within the accommodation.